Extras

Fatal bot error

Follow these steps until the problem is solved:

1. Make sure that the Controller is turned on, then restart CAPA.
2. Check the USB cable between the PC and the Controller, then restart CAPA.
3. Reboot the Controller (read the instructions below)
4. If none of these steps help then contact support

How to reboot the controller

If the controller returns an error and restarting the software doesn’t solve the problem, you might need to reboot the controller. Execute the following steps to do this:

1. Turn the controller off
2. Unplug the micro-USB cable that connects the CERES Controller to the computer, otherwise the Controller can still draw power via USB
3. Wait 20 seconds
4. Plug USB back in
5. Turn the controller on
6. Wait 90 seconds
7. Start the printing software